Outlook Not Downloading Attachments in Windows – Solved
Do you know why Outlook not downloading attachments in Windows? Well, don’t panic, we have a perfect solution for you. Read this post carefully, and know how to overcome error like “can’t save attachments” from Outlook 2021, 2019, 2016, 2013, etc., versions. So, let’s begin the post.
When it comes to managing business mail profiles from a single platform, MS Outlook has become the most preferred choice by millions of users, thanks to its speed and reliability.
Although, Outlook is widely used and trusted by millions of users. But error can occur in it too, Sometimes, you can find the error like “Unable to Open Outlook Attachments”. By this, Outlook fails to download large attachments. It can be either technical glitch or network issue.
This error could be a significant problem while downloading any attached file or document from the Outlook profile. This problem often occurs due to Temp files, Network drives, or Download and Security Settings. In upcoming blog sections, we will assist you in solving the issue of unable to open download attachments from Outlook mailbox.
Let’s begin!
User Query related to Outlook not downloading attachments in Windows:


Not Downloading” & “Not Opening” Errors in Outlook – Difference Table
Knowing these differences will allow users to fix attachments in Outlook not opening, and better understand the actual problem.
| Issue Type | What Happens | Root Cause |
| Outlook not downloading attachments | File doesn’t save or load | Internet, size limits, cache |
| Unable to open Outlook attachments | File downloads but won’t open | App issues, file association |
| Attachments not opening in Outlook | Click does nothing or shows error | Security settings, temp folder |
Now, let us move to the below section to learn about the solutions.
Outlook Not Downloading Attachments – Top 4 Solutions
Here we will discuss four different techniques to resolve the inability to save attachments from Outlook 2021, 2019, and all below versions in Windows 11. After performing all the steps listed below probably, you will get the root cause of can’t save attachments from Outlook.
1) Disable Network Device and Protective Window: Most of the time, the error cannot download attachments from Outlook 2021, 2019, generated due to network error. Disable it, and check how it works. If the error still exists, follow the steps to disable the protective view in Outlook.
- Launch Outlook.
- Navigate to Ribbon Bar >> File >> Options.
- Click on “Trust Center Tab” >> “Trust Center Settings.”

- Select “Protected View” from the list and uncheck all the files.
- Now Re-launch Outlook and open attachments.
If the above steps don’t work for you, try deleting Outlook’s temp files to fix Outlook attachments not saving in Windows.
Fix Not Able to Save Attachments from Outlook 2000 & 2007
2) Delete Temporary File in Outlook 2021, 2019, 2017: Outlook creates a folder under “Temporary Internet Files,” which keeps the temp copies of the file attachments that are open or saved to a disk.
Sometimes, the temp file is not erased, and Outlook begins to create mirror copies of temp attachments, for example, “XYZ (1) to XYZ (99). Once it reaches copy number 99, users will start facing errors that can’t save attachments from Outlook 2019, 2016, etc.
Note: Follow these string to locate temp files in Outlook 2016 & above:
- C:\Users\admin\AppData\Local\Microsoft\Windows\NetCache\Outlook\
Or users can make use of “Registry Editor” to locate the temp folder in all Outlook editions. Delete the data file, and restart Outlook to check whether the error unable to save attachments from Outlook 2016 is gone or not. Now, let’s check out the solutions to solve these error codes in Outlook 2010 & below.
3) Modify Download Settings: For an earlier version of Outlook, try to change the download and security settings, and it might fix the Outlook app not downloading attachments in Windows OS:
- Open Outlook, then go to “Tools” >> “Options”

- In the next panel, select the “Security Tab” and click “Change Automatic Download Settings.”

Fix – Outlook Not Downloading Attachments
If you’re experiencing issues with Outlook failing to download attachments, consider checking your Internet connection and make sure you have enough storage space. If the problem persists, update your MS Outlook to the latest edition or access your Outlook profile in the web app.
Outlook Not Downloading Large Attachments – Go for Alternative
If Outlook restrict to download attachments then using Outlook Attachment Extractor Wizard is perfect choice. It will work as lifesaver for Outlook users. The utility provides multiple advanced filters and options.
The advanced algorithms of the toolkit allows users to export attached file even without Outlook environment. Additionally, It offers an option to detect the source location from the source, or users can manually upload the data file to the software panel.
The availability of the solution is freeware and licensed edition. For now, users can download the demo edition of the software to evaluate its performance, and effortlessly get rid of unable to save attachments from Outlook 2021 2019, 2016 & below.
Alternate Way to Fix Outlook Attachments Not Saving Problem
The below listed step will change anything in Outlook application. Rather, user can use this tool to browse OST, PST, OLK, OLM, or MSG file and easy detach attachments. Choose this verified solution to resolve Outlook not downloading large attachments issues.
- Free download & run the software on Windows. The tool will automatically detect the MS Outlook profile.

- Now, select the required attachment hierarchy option & click Next.

- Next, Afterwards, apply the data filters & browse the location to save data.
- At last, click on Extract to download all attachments from MS Outlook.

The software will take only a few minutes and quickly extract all attached information from the Outlook profile.
However, even after resolving the downloading issues, some of them are still struggling to open their attachments. Here the problem is not downloading, but rather file access.
Unable to Open Outlook Attachments Even After Download
Most users believe that there will be no problem in opening an attachment after it has been downloaded. Like, your download process might look complete, but some problems come when you open it in Outlook. Below are the points which are responsible for this:
- There is no appropriate app to open the file
- You need to uncheck all options under protected view mode
- Due to corrupted Cache or temp files
- For security reasons, it has been for limited file types
- Sometimes, in background any add-ons are running
So, what happens that your file is downloaded, but still shows errors such as cannot open file or cannot create file.
Steps to Fix “Unable to Open Outlook Attachments” Error
Here, are some quick fixes for attachments which are properly downloaded but not opening:
- Try to open the file using the correct apps like Word, PDF, and etc.
- Always clear Outlook temp folder whenever you see storage problems
- If Outlook is blocking that type of file, check Trust Center settings once
- Some file types like .exe are blocked by default
- It can also because of any antivirus installed in your system
So There You Have It
Users can opt for any methods mentioned above to resolve Outlook not downloading attachments. The manual solution is complex and time-consuming if the data is significant. The toolkit is an instant way to save all attachments from Outlook profiles with data attributes in a few moments. So, now the choice is for users to select any method accordingly.
Next Read:
Frequently Asked Questions
In this section, we have tried to answer user queries related to “Unable to Open Outlook Attachments” issue.
Q 1: Why are attachments in Outlook not downloading?
Ans: This difficulty could be caused by a number of factors, including a bad internet connection, Outlook configuration issues, attachment file type or size issues, antivirus or firewall preventing attachments, and so on.Q 2: Why are some attachments in Outlook blocked?
Ans: Certain attachment types may be blocked by Outlook for security concerns. To prevent potential malware risks, file formats such as.exe,.bat,.msi, and others are frequently restricted.Q 3: Is it possible that Outlook add-ins are causing attachment download issues?
Ans: Yes, third-party Outlook add-ins can sometimes interfere with attachment downloads. Disable add-ins one by one to avoid attachments in Outlook not opening problem too.Q 4: Is there a size limit for Outlook attachments?
Ans: Yes, attachments in Outlook have a default size limit. If an attachment exceeds this size, it may fail to download or send properly. Organizations frequently set their own attachment size limits, so check with your IT department for precise constraints.