{"id":277,"date":"2023-02-05T19:06:37","date_gmt":"2023-02-05T13:36:37","guid":{"rendered":"https:\/\/www.msoutlooktools.com\/blogs\/?p=277"},"modified":"2023-02-06T18:19:32","modified_gmt":"2023-02-06T12:49:32","slug":"email-gets-trapped-in-outlook-outbox","status":"publish","type":"post","link":"https:\/\/www.msoutlooktools.com\/blogs\/email-gets-trapped-in-outlook-outbox\/","title":{"rendered":"Why an Email gets Stuck in Outlook Outbox? Reasons &#038; Solutions"},"content":{"rendered":"<p style=\"text-align: justify;\">Before directly discussing the solutions, let&#8217;s just talk about the reasons why this happens. Why actually the problem of email gets stuck in Outlook Outbox? Any of the below discussed might be the reason for the emails that got stuck in Outlook.<\/p>\n<ul>\n<li style=\"text-align: justify;\">A large attachment can cause trouble in delivering &amp; trapping the mail in the Outbox.<\/li>\n<li style=\"text-align: justify;\">Another reason might be that you have changed your credentials like a password or they might be added wrong.<\/li>\n<li style=\"text-align: justify;\">Sometimes, the attack of a virus prevents the mail from sending. In addition, it might be an add-on that is installed on your PC that can also interrupt.<\/li>\n<li style=\"text-align: justify;\">Your account may not be properly synchronized with the mail server, due to incorrect settings.<\/li>\n<li style=\"text-align: justify;\">You may not have set any email account as your default mail account.<\/li>\n<li style=\"text-align: justify;\">For instance, you might be using any software that is accessing your Outlook data file, i.e., either OST or PST.<\/li>\n<li style=\"text-align: justify;\">Besides this, you are using Outlook in offline mode or the mail server is offline.<\/li>\n<\/ul>\n<blockquote>\n<p style=\"text-align: justify;\"><em><strong>Important Tool Tip:\u00a0 <\/strong>Sometimes this error occurs due to the corruption of Outlook data file. But do not worry about your Outlook Data file corruption? We got you covered from all types of corruption. Use best <\/em><strong><a href=\"https:\/\/www.msoutlooktools.com\/blogs\/best-pst-repair-tool\/\" target=\"_blank\" rel=\"noopener\">Repair Outlook PST File<\/a><\/strong> tool to repair and recover highly corrupted or damaged Outlook data items in an effortless manner.<\/p>\n<p class=\"text-center mr-2\" style=\"text-align: center;\"><a class=\"btn btn-lg btn-md-block p-3 text-white\" style=\"background: #279874; color: #fff !important;\" href=\"https:\/\/www.msoutlooktools.com\/download\/SYS0O0R8S\/14\" rel=\"nofollow\"> Free Download<\/a> <a class=\"btn btn-lg btn-md-block p-3 text-white\" style=\"background: #ff6800; color: #fff !important;\" href=\"https:\/\/www.msoutlooktools.com\/buy\/SYS0O0R8S\/14\" target=\"_blank\" rel=\"noopener nofollow noreferrer\"> Purchase Now<\/a><\/p>\n<\/blockquote>\n<h2>Some Common Solutions for Email gets Stuck in Outlook Outbox:<\/h2>\n<blockquote>\n<ul>\n<li><a href=\"#1\">Clear Stuck message<\/a><\/li>\n<li><a href=\"#2\">Set Outlook to work Offline<\/a><\/li>\n<li><a href=\"#3\">Create NEW PST and Delete Stuck Email<\/a><\/li>\n<li><a href=\"#4\">Wrong or changed password for emails account<\/a><\/li>\n<\/ul>\n<\/blockquote>\n<h2 id=\"1\">#1: Clear Stuck Message<\/h2>\n<p><strong>Delete emails stuck in Outlook Outbox:<\/strong><\/p>\n<p><strong>Step 1<\/strong><\/p>\n<ul>\n<li>Start <strong>Outlook<\/strong> &gt;&gt; Click on <strong>Send \/ Receive<\/strong> tab<\/li>\n<li>Then, Click <strong>Work Offline<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-280 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/offline.png\" alt=\"click on offline\" width=\"687\" height=\"587\" \/><\/p>\n<p><strong>Step 2<\/strong><\/p>\n<ul>\n<li>Right-Click on message &gt;&gt; Select <strong>Delete<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-281 size-full\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/delete.png\" alt=\"delete outlook outbox\" width=\"679\" height=\"587\" \/><\/p>\n<h3>How to Resize or Remove the Attachments?<\/h3>\n<p><strong>Step 1<\/strong><\/p>\n<ul>\n<li>Start <strong>Outlook<\/strong> &gt;&gt; Click on <strong>Send \/ Receive<\/strong> tab<\/li>\n<li>Then, click <strong>Work Offline<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-282 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/offline-1.png\" alt=\"work offline\" width=\"687\" height=\"587\" \/><\/p>\n<p><strong>Step 2<\/strong><\/p>\n<ul>\n<li>Click on the <strong>Folder<\/strong> tab &gt;&gt;Select <strong>Message<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-283 size-full\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/move-message.png\" alt=\"move message from outlook outbox\" width=\"679\" height=\"586\" \/><\/p>\n<ul>\n<li>Right-Click on Message &gt;&gt; Select <strong>Move<\/strong> &gt;&gt; Send it to the <strong>Draft<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-284 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/select-darft-folder.png\" alt=\"select draft folder\" width=\"364\" height=\"302\" \/><\/p>\n<h3 id=\"2\">#2: Set Outlook to Work Offline<\/h3>\n<p><strong>Step 1<\/strong><\/p>\n<ul>\n<li>Start <strong>Outlook<\/strong> &gt;&gt; Click on <strong>Send \/ Receive<\/strong> tab.<\/li>\n<li>Then Click <strong>Work Offline<\/strong>.<\/li>\n<li>Subsequently, close <strong>Outlook<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-285 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/offline-2.png\" alt=\"offline work mode\" width=\"687\" height=\"587\" \/><\/p>\n<p><strong>Step 2<\/strong><\/p>\n<ul>\n<li>Open <strong>Task Manager<\/strong> &gt;&gt; Then switch to the <strong>Processes<\/strong> tab.<\/li>\n<li>Afterward, verify that no <strong>outlook.exe<\/strong> process is there. If there is one, select it and click <strong>End<\/strong> Process.<\/li>\n<li>Start <strong>Outlook<\/strong> again to check email gets stuck in Outlook Outbox is fixed or not.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-286 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/hanging-outlook-process.png\" alt=\"hanging outlook process\" width=\"529\" height=\"540\" \/><\/p>\n<h3 id=\"3\">#3: Create NEW PST and Delete Stuck Email<\/h3>\n<p><strong>Step 1<\/strong><\/p>\n<ul>\n<li>Firstly, open <strong>Outlook<\/strong> &gt;&gt; Click on <strong>File<\/strong> &gt;&gt; <strong>Info<\/strong> &gt;&gt; <strong>Account Settings<\/strong> &gt; <strong>Account Settings<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-287 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/wrong-password1.png\" alt=\"wrong password \" width=\"679\" height=\"586\" \/><\/p>\n<p><strong>Step 2<\/strong><\/p>\n<ul>\n<li>Secondly, click on <strong>Date Files<\/strong> &gt;&gt; <strong>Add<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-288 size-full\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/newpst2.png\" alt=\"outlook outbox \" width=\"623\" height=\"509\" \/><\/p>\n<p><strong>Step 3<\/strong><\/p>\n<ul>\n<li>Name your new <strong>.pst file<\/strong>.<\/li>\n<li>Enter <strong>OK<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-289 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/newpst3.png\" alt=\"save new pst\" width=\"683\" height=\"521\" \/><\/p>\n<p><strong>Step 4<\/strong><\/p>\n<ul>\n<li>Above all, set <strong>NEW PST as Default<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-290 size-full\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/newpst4.png\" alt=\"outlook outbox\" width=\"623\" height=\"509\" \/><\/p>\n<p><strong>Step 5<\/strong><\/p>\n<ul>\n<li>At last, select and <strong>Remove<\/strong> the existing PST file.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-291 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/newpst5.png\" alt=\"delete existing profile\" width=\"623\" height=\"509\" \/><\/p>\n<h4 id=\"4\">#4: Wrong or Changed Password for Emails Account<\/h4>\n<p>To change the password of the MS Outlook application, once you have changed the passwords of your Gmail account.<\/p>\n<p><strong>Step 1<\/strong><\/p>\n<ul>\n<li>Open <strong>Outlook<\/strong> &gt;&gt; Click on <strong>File<\/strong> &gt;&gt; <strong>Info<\/strong> &gt;&gt;<strong> Account Settings<\/strong> &gt; <strong>Account Settings<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-292 size-full\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/wrong-password1-1.png\" alt=\"outlook outbox\" width=\"679\" height=\"586\" \/><\/p>\n<p><strong>Step 2<\/strong><\/p>\n<ul>\n<li>Click on <strong>Change<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-293 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/wrong-password2.png\" alt=\"click change \" width=\"623\" height=\"509\" \/><\/p>\n<p><strong>Step 3<\/strong><\/p>\n<ul>\n<li>Click <strong>Change<\/strong> and Enter your new password in the Password field.<\/li>\n<li>Moreover,\u00a0 click <strong>Next<\/strong> &gt;&gt; <strong>Finish<\/strong>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-294 aligncenter\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/change-password.png\" alt=\"change the password\" width=\"687\" height=\"478\" \/><\/p>\n<h4>Change Password on Outlook Data File<\/h4>\n<p><strong>Step 1<\/strong><\/p>\n<ul>\n<li>Open Outlook and right-click on your mail account, select <strong>Data File Properties<\/strong>.<\/li>\n<\/ul>\n<p><strong>Step 2<\/strong><\/p>\n<ul>\n<li>Furthermore, click <strong>Advanced<\/strong>.<\/li>\n<\/ul>\n<p><strong>Step 3<\/strong><\/p>\n<ul>\n<li>Change <strong>Password<\/strong>. Enter your old password then your new one and confirm it.<\/li>\n<li>Afterward, click <strong>OK<\/strong>. Exit out of all windows.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-295 size-full\" src=\"https:\/\/www.msoutlooktools.com\/blogs\/wp-content\/uploads\/2021\/12\/change-password4.png\" alt=\"password changed\" width=\"372\" height=\"364\" \/><\/p>\n<blockquote><p><strong>Also Read: <a href=\"https:\/\/www.msoutlooktools.com\/blogs\/scanpst-exe-crashes-on-repair\/\" target=\"_blank\" rel=\"noopener\">How to Fix ScanPST.exe Crashes on Repair of Outlook Data File<\/a><\/strong><\/p><\/blockquote>\n<h4>In Conclusion<\/h4>\n<p>The above blog explains all the possible reasons that could lead to &#8220;email gets stuck in Outlook Outbox and how to delete or resend hanging message&#8221;. As a result, we have tried to mention all such solutions that a user can opt for without risking any bit of their data. So, we highly recommend our users to use any of the suitable methods to get rid of the Emails Get Trapped in Outlook Outbox issue.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before directly discussing the solutions, let&#8217;s just talk about the reasons why this happens. Why actually the problem of email gets stuck in Outlook Outbox? Any of the below <\/p>\n","protected":false},"author":3,"featured_media":298,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-277","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook"],"_links":{"self":[{"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/posts\/277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/comments?post=277"}],"version-history":[{"count":0,"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/posts\/277\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/media\/298"}],"wp:attachment":[{"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/media?parent=277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/categories?post=277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.msoutlooktools.com\/blogs\/wp-json\/wp\/v2\/tags?post=277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}