Do you want to make sure that people get your emails?

"If you're sending an important message and want to be sure that the recipient will get it and open it, you can easily add delivery and read requests to this single message:"

By using Outlook delivery and read receipts confirmation rule you will notify individual message also when your message is delivered and opened. When you send an important message to someone then you can request one of them or both at once. Or you can add read receipts to all your emails. It's even possible to create a special read receipt rule. Would you like to know how to do it? Go ahead and read this article!

Let's define difference between delivery & read receipts

A delivery receipt informs you that your email message was or wasn't delivered to the recipient's mailbox. There is no guarantee that the email is in the recipient's inbox. It can be accidentally removed to the junk e-mail folder.

A read receipt shows that the message was opened. The read receipt is sent by the person who opens the message. If you got a confirmation that your email was read by the address, it is obvious that the email was also delivered.

See the Screenshots


Set Delivery & Read Receipt for Single Mails

Step 1

  • Create a new "Email".

create a new email


Step 2

  • Click on the "Options tab" in the New Email window.

Click on Options tab


Step 3

  • Tick the "Request a Delivery Receipt" and "Request a Read Receipt" boxes in the Tracking group.

Check on tracking options


Step 4

  • Press on "Send" button.

click on send button


Step 5

  • If the message is delivered and the recipient opens it, you will get the email read notification like the one below:

message read


If you want to track all Sent messages of Outlook by default, then enable the Delivery and Read Receipt confirmation option.

For Outlook 2002, 2003 and 2007:

Step 1

  • Go to the "Tool" menu and click on "Options".

Click on tools and options


Step 2

  • On "Preference" tab, click on "E-mail options" under E-mail and then click on "Tracking option".

Click on preference


Step 3

  • Now, check mark on "Read Receipt" and "Delivery Receipt" under "For all messages I send, request".

For all message


For Outlook 2010 and 2013:

Step 1

  • Go to File >> Option.

click on options


Step 2

  • Select "Mail" option.
  • Under tracking option, check mark the box "Delivery receipt confirming the message was delivered to recipient email server".

click on hyperlink icon


By applying these settings, you will be able to get confirmation as you want. But, keep in mind that the recipient has the power to decline to send a read receipt as I have already mentioned above.


Delivery & Read Receipt Confirmation