Unable to Download internet images in Outlook emails!!

Outlook uses Internet Explorer Configuration

To download email images located on Internet, Outlook relies on configured Internet Explorer. So if Internet Explorer broke down you start using distinct browser like Chrome, Firefox, and Opera etc. Outlook won't be able to download images either. So in short start Internet Explorer and see it is working properly or not.

Configure Proxy Server by following Given Path

See the Screenshots


Step 1

  • Start "Control Panel" >>"Internet Options".

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Step 2

  • After that select "Connections" tab.
  • Then click on "LAN Settings".

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Step 3

  • Usually it will get by to enable option "Automatically detect setting" and disable rest or simple compare setting with "configuration setting" of Internet browser.

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Another most common issue is that Internet Explorer has been set to Work Offline. You can change this setting by following given path.

Step 1

  • Click on "Control Panel" then "Internet Options".

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Step 2

  • Internet "Properties window" open at your screen select "Advanced" Tab.
  • Click on "Restore Default" then "Ok".

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Outlook Secure Temp Folder

It's a folder that Outlook uses to store attachments when they are directly opened from Outlook message. It is placed in a semi random location and not always properly cleaned up after closing attachments, message or Outlook. Even through Microsoft Outlook doesn't use this folder actually to store Internet images, if this folder is not available or get full the picture download fail.

Find the Location of Outlook Secure Temp Folder

Step 1

  • Open "Run" command and Type "regedit" after enter "Ok".

regedit command


Step 2

  • Click on "HKEY_CURRENT_User" and then "Software".

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Step 3

  • Click on "Microsoft".

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Step 4

  • Then "Office" >> "12.0" >> "Outlook".

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Step 5

  • "Copy the path" >> "Open Explorer" >> "Paste the address in address bar" >> "Press Enter"

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Find the Location of Outlook Secure Temp Folder

Download Outlook Temp Cleaner that can automatically detect and empty Outlook Secure Temp folder for you.

Step 1

  • "Open Software" and Type "URL".

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Step 2

  • Click "OK".

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Show Picture Placeholders

If you are playing with the display setting of Word or Outlook, then it could be possible that you mistakenly enable show picture placeholders option. This option generally affects when the message is open in its own window and not displayed in Reading pane.

You can find option in given below path

  • Outlook 2003 with Word as email editor Tools >> Options >> tab View >> Picture placeholders
  • Outlook 2007 Office Orb >> Editor Options >> Advanced >> Display e-mail content
  • Outlook 2010 and Outlook 2013 File >> Options >> Mail-> Editor Options >> Advanced >> Display e-mail content

Unable to Download Internet Image in Outlook